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As we move towards greater digitization of all business activities in Australia and across the globe, there has been an increase in employee turnover. In 2014 alone, nearly 5,000 jobs were lost and nearly 4,000 job vacancies were created. While these are alarming statistics, they only scratch the surface of what is at stake if proper trainings and onboarding were not implemented. If you’ve noticed your team members leaving their roles or being laid off, this could be the first sign that these kinds of mistakes need to be fixed right away. For instance, if someone in your office recently left their role due to issues with performance, then having them come in for training might help your whole group become more efficient and productive immediately. The same goes for those who have just started working here, as training sessions will teach everyone new skills which will benefit both employees and clients alike. Read below to learn how you can take full advantage of company-wide training to combat high employee turnover and keep your company running smoothly.
1. Take Training Sessions Online
When running a company, it’s important to periodically hold training sessions so that everyone on your staff can stay up-to-date on the correct processes and procedures. Having training sessions held virtually means everyone involved has access to learning resources. This also allows you to save money and time that would otherwise be spent commuting between classes, thereby making sure you have enough trained personnel to service your customers in a timely manner. Instead of paying for each individual class individually, you can assign one instructor per location and cover all necessary topics in a single session. There are lots of online options to choose from for corporate training, including Coursera, Udemy and Skillshare.
2. Don’t Forget About Onboarding
Onboarding is a crucial part of any business because once employees enter the workplace, they start contributing to day-to-day operations for your organization. But even when people in positions such as sales directors, account managers and other senior management staff receive their initial education and onboarding, many more opportunities arise as well. Let them know about upcoming career development programs and seminars, such as networking events, webinars, etc., along with plenty of free training materials. It’s also worth noting that some companies outsource their training to trainers rather than directly contracting with providers. You should consider doing the same to maximize the benefits of your internal knowledge base. Also, don't forget to give your newly hired workers feedback on why they think you went over the top with their onboarding experience.
3. Consider Internal Recruiting Services
You probably want to hire good people who are happy to work for you. However, when you have already hired great individuals, it may be difficult to bring them back into the fold after a few years. That's where internal recruiting services can come in handy. These organizations provide qualified candidates to fill open positions within your organization. They also offer flexible onboarding packages to ensure that everyone gets the support and direction they need throughout their careers. With fewer experienced workers, your organization will be able to better serve its customers faster and better manage expenses in addition to minimizing employee turnover. Find out more by reading our article about recruitment services.
Conclusion
For the most part, getting your entire workforce fully prepared for success is something which could prove especially beneficial in terms of improving productivity and customer satisfaction. With today’s innovative technologies and an ever expanding pool of talent, it doesn't seem like it will ever be possible to run a successful and profitable business without investing in continuous education and training for all of your staff. By using these three strategies, your organization can achieve higher efficiency, lower costs and cut down on turnover, while ensuring retention and positive reinforcement of loyal employees. Whether you're looking to improve processes and save money, or boost morale and instill a sense of pride amongst your team, let us help!
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